- Signature Capture/Proof of Delivery is now available on BlackBerry. Using the ExpeData Digital Pen and Paper
solution, Field Service personnel can capture signatures on their BlackBerry and utilizing WIC Forms Custom
Forms for BlackBerry from Wallace Wireless, upload the completed form and signature directly to the
Corporate back end database in real-time.
- Using the ExpeData Digital Pen and Paper solution with the Wallace Wireless WIC Forms Custom Data Capture
forms, improves accuracy and minimizes errors associated with manual processing, thus improving data
accuracy and reliability and Field Service personnel productivity.
- Work orders, inventory updates and other related documents no longer have to be dropped off, faxed,
scanned or re-keyed, which frees up more time for additional service calls.
- Encrypted data throughout the transmission process protects valuable information.
- Date and time-stamp availability for entries on the form and transactions on the BlackBerry device, providing a
clear audit trail to help with regulatory compliance.
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